Emails have surely changed the way we communicate professionally. On an average, we atleast send out 15-20 emails per day, not releasing that some people might set an image about us just by looking at our emails.
Since emails have become such an integral part in our professional lives, we should use them wisely and think twice before sending them out.
Some tips that might be useful:
1. Be concise and to the point
2. Answer all questions, and pre-empt further questions
3. Use proper spelling, grammar & punctuation
4. Make it personal
5. Use templates for frequently used responses
6. Answer swiftly
7. Do not attach unnecessary files
8. Use proper structure & layout
9. Do not overuse the high priority option
10. Do not write in CAPITALS
11. Don’t leave out the message thread
12. Add disclaimers to your emails
13. Read the email before you send it
14. Do not overuse Reply to All
15. Take care with abbreviations and emoticons
16. Be careful with formatting
17. Take care with rich text and HTML messages
18. Do not forward chain letters
19. Do not request delivery and read receipts
20. Do not ask to recall a message.
21. Do not copy a message or attachment without permission
22. Do not use email to discuss confidential information
23. Use a meaningful subject
24. Use active instead of passive
25. Avoid using URGENT and IMPORTANT
26. Avoid long sentences
27. Don’t send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks
28. Don’t forward virus hoaxes and chain letters
29. Keep your language gender neutral
30. Use cc: field sparingly
Tags: email